Bloop Inc. Surpasses 100 Global Clients, Expands Multilingual Support
Bloop officially supports over 100 businesses worldwide across our administration and customer experience branches. To celebrate, we have launched fully native French, German, and Spanish dedicated support tiers for European and LatAm markets.
May 14, 2026
Bloop CX Team Achieves Record 94.6% First-Contact Resolution Rate
Thanks to our new intensive agent onboarding and customer sentiment tools, our customer experience teams hit a record high 94.6% First-Contact Resolution (FCR) rate in Q1, marking a 4.2% increase year-over-year.
April 22, 2026
Security Milestone: Bloop Inc. Achieves SOC 2 Type II Certification
Following a rigorous independent audit of our internal operational controls, tech infrastructure, and administrative handling protocols, Bloop Inc. has officially received its SOC 2 Type II compliance certification.
March 11, 2026
Bloop Tech Launches "DevOps-as-a-Service" for Mid-Market Firms
Bloop has expanded its IT support catalog to include continuous DevOps infrastructure management. Our specialists handle automated CI/CD pipelines and cloud optimization so your engineers can focus purely on product.
February 05, 2026
Bloop Expands Manila Hub with Brand New State-of-the-Art Facility
To accommodate rapid team growth, Bloop has opened a new operations center in Manila. Featuring redundant fiber-optic arrays and biometric security, the facility provides an ideal environment for high-stakes client operations.
January 19, 2026
Bloop Named "Top Workplace for Remote and Hybrid Talent"
Bloop has been named one of the top hybrid outsourcing workplaces of the year. Our investments in employee wellness, continuous upskilling, and flexible workspaces continue to attract top-tier global talent.
We are rolling out Bloop Flow, a centralized client dashboard. Partners can now view live ticket volumes, track ongoing administrative project queues, and monitor server up-times in a single click.
October 08, 2025
Bloop Inks Enterprise Partnership with Leading E-Commerce Aggregator
Bloop has been selected as the primary CX and admin provider for a premier global e-commerce aggregator. We will deploy over 120 dedicated specialists to manage support, inventory tracking, and vendor logistics.
September 23, 2025
Bloop Roll Outs Custom Shopify & Salesforce AI Overlays for Agents
To assist our CX agents in delivering faster support, our tech division has deployed custom CRM integration macros. By pulling contextualized customer profiles instantly onto one screen, agent handling time dropped by 35 seconds.
July 30, 2025
Bloop Launches Specialized Bookkeeping and Executive Admin Tier
Responding to client demand, Bloop has launched a dedicated tier for financial bookkeeping and high-level executive administration, offering vetted virtual assistants to manage invoicing, calendars, and expense reporting.
