Welcome to Bloop Inc. This Privacy Policy explains how Bloop Inc. (“we,” “us,” or “our”), a company incorporated in the State of Delaware, collects, uses, discloses, and protects your personal information when you use our business process outsourcing (BPO) services, visit our website at bloopah.com, or interact with us in any capacity.
Bloop Inc. is committed to protecting your privacy and maintaining the confidentiality, integrity, and security of your personal information. We provide BPO services across administration, operations, customer experience, and other essential business processes that keep organizations running efficiently.
By using our services or website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services or website.
Contact Information:
Bloop Inc.
125 Justison Street
Wilmington, DE 19801
Email: hi@bloopah.com
We may collect the following categories of personal information:
Identity Information: Name, job title, employer name, business contact information, username, and similar identifiers.
Contact Information: Email address, telephone number, business address, and mailing address.
Professional Information: Company name, industry, job function, professional credentials, work history, and business-related information.
Financial Information: Billing address, payment method details, bank account information, and transaction history.
Technical Information: IP address, browser type and version, time zone setting, operating system, and platform.
Usage Data: Information about how you use our website, products, and services.
Communication Data: Records of correspondence, including email content, chat transcripts, and support ticket information.
Client Data: Information processed on behalf of our clients to deliver our BPO services.
In the course of providing BPO services, we may process sensitive personal information on behalf of our clients, including Social Security numbers, financial account information, health information, or biometric data. We implement enhanced security measures for all sensitive personal information.
When you visit our website, we automatically collect certain information through cookies, web beacons, and similar technologies, including device info, log info, and behavioral analytics.
We use your personal information for the following purposes:
Service Delivery: To provide and maintain our BPO services and process transactions.
Business Operations: To manage client relationships, billing, and system maintenance.
Communication: To respond to inquiries and send service-related or marketing communications.
Analytics and Improvement: To understand website usage and improve our service offerings.
Legal and Compliance: To comply with legal obligations, prevent fraud, and enforce our terms.
If you are located in the EEA, UK, or Switzerland, our legal basis includes:
Contract Performance: Necessary to perform our contract with you.
Legitimate Interests: Necessary for our business interests (e.g., security, marketing).
Legal Obligation: To comply with applicable laws.
Consent: Where you have given explicit permission.
We may share your personal information with:
Service Providers: Third-party vendors for hosting, payment processing, and IT support.
Clients: As necessary to deliver contracted BPO services.
Business Transfers: In the event of a merger, acquisition, or asset sale.
Legal Requirements: To comply with court orders or government requests.
Bloop Inc. is based in the United States. Your information may be transferred to and processed in the U.S. and other countries. We implement appropriate safeguards, including Standard Contractual Clauses, for international transfers.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. Retention periods range from 3 to 7 years depending on the data type (e.g., financial records, client data) and legal requirements.
We implement technical and organizational measures including:
Encryption: Data at rest (AES-256) and in transit (TLS/SSL).
Access Controls: Multi-factor authentication and role-based access.
Monitoring: Regular security assessments and intrusion detection.
Depending on your location, you may have rights to:
Access and Portability of your data.
Correction of inaccurate information.
Deletion of your personal information.
Opt-Out of Marketing via the “unsubscribe” link or emailing hi@bloopah.com.
California Privacy Rights: Residents have specific rights under the CCPA/CPRA.
We use essential, analytics, functional, and marketing cookies. You can manage these through your browser settings, though disabling them may affect website functionality.
Our services are not directed to individuals under 18. If we learn we have collected information from a child under 18, we will delete it promptly.
We may update this policy periodically. We will update the “Last Updated” date and provide notice through our website for material changes.
For questions about this policy, contact our Data Protection Officer at:
Email: hi@bloopah.com
Address: Bloop Inc., 125 Justison Street, Wilmington, DE 19801
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, United States. Any legal action will be brought exclusively in the federal or state courts located in Delaware.
Bloop Inc.
125 Justison Street
Wilmington, DE 19801
Email: hi@bloopah.com